Privacy Policy
Last Updated: October 19, 2026
At SG SHOPE, we respect your privacy and are committed to protecting your personal information. As a US-based online fragrance retailer, we use customer information to provide a secure, convenient, and personalized shopping experience.
This Privacy Policy explains how we collect, use, share, and protect your information when you visit SG SHOPE or purchase our products.
1. Information We Collect
When you interact with our website, we may collect:
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Personal Details: Name, email address, phone number, and billing or shipping address.
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Payment Information: Payment details, transaction records, and payment confirmations.
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Order Information: Purchase history, cart activity, returns, and exchanges.
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Account Information: Login credentials, preferences, and account settings.
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Website Data: IP address, device information, cookies, and browsing activity.
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Communications: Information provided through customer inquiries and support requests.
Information may be collected directly from you, automatically through our website, or through service providers and business partners.
2. How We Use Your Information
We use personal information to:
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Process payments, fulfill orders, and arrange deliveries.
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Provide customer support and order updates.
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Handle returns, refunds, and exchanges.
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Improve website functionality and product recommendations.
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Send promotional communications where permitted.
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Prevent fraud and protect customer accounts.
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Comply with applicable legal requirements.
For delivery information, please review our Shipping Policy.
3. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to support shopping cart functionality, remember preferences, analyze website activity, and improve marketing performance.
You can manage certain cookies through your browser settings or available website privacy controls.
Manage Data-Sharing Preferences
4. Sharing Your Information
We may share necessary personal information with trusted third parties, including:
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Shopify: Website hosting and eCommerce operations.
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Payment Providers: Secure payment processing.
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Shipping Partners: Order fulfillment and delivery.
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Marketing and Analytics Providers: Advertising and website improvements.
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Legal Authorities: When required or permitted by law.
Information may also be disclosed for business transactions or when you authorize it.
Certain advertising-related disclosures may qualify as selling or sharing personal information under applicable US state privacy laws.
Learn more through the Shopify Privacy Policy.
5. Your US Privacy Rights
Depending on your state of residence and applicable law, you may have the right to:
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Access: Request information about personal data we maintain.
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Correct: Request correction of inaccurate information.
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Delete: Request deletion of eligible personal information.
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Opt Out: Restrict certain data sharing or targeted advertising.
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Data Portability: Request a copy of your information.
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Appeal: Challenge certain privacy request decisions where applicable.
We will honor applicable rights under relevant US privacy laws, including state laws where they apply to our business.
We may verify your identity before processing privacy requests and retain information where legally necessary.
6. Data Security and Retention
We use Shopify and other service providers to support secure website operations and payment processing.
However, no online system can guarantee complete security.
We retain customer information only as long as reasonably necessary for order processing, customer service, fraud prevention, dispute resolution, and applicable legal obligations.
7. Children's Privacy
Our website is intended for adults and is not directed toward children.
We do not knowingly collect personal information from children under the age of majority in their jurisdiction.
Parents or guardians may contact us to request deletion of personal information provided by a child.
8. Marketing and Privacy Choices
You can unsubscribe from promotional emails using the unsubscribe link included in our marketing communications.
Where required by law, we also recognize applicable Global Privacy Control (GPC) signals for opting out of certain data-sharing activities.
Learn more at Global Privacy Control.
We may continue sending essential transactional emails, including order and shipping updates.
9. Third-Party Links and International Processing
Our website may link to third-party websites with independent privacy practices. We recommend reviewing their policies before providing personal information.
Although SG SHOPE operates in the United States, Shopify and other service providers may process information internationally, subject to applicable legal requirements.
10. Privacy Policy Updates
We may update this Privacy Policy to reflect operational, technological, or legal changes.
Any updates will be posted on this page with a revised Last Updated date, along with additional notice where required by law.
11. Contact Information
For questions about your personal information, privacy rights, or this policy, please contact:
Business Name: SG SHOPE
Email: info@sgshope.com
Phone: +1 (912) 439-0700
Address: 820 Holly Ross Ln, Waycross, GA 31503, United States
Website: www.sgshope.com